While finding new customers is important, retaining existing ones is critical. Existing customers already trust you and offer more prospects to buy from you again.
Sell More to Existing Customers
It costs 6-7 times less to sell more to existing customers than to acquire a new customer.
New Vs. Existing Customers
It can take years and substantial marketing dollars to secure a customer. The average spending of a business to acquire a new customer is 6 to 7 times more than to serve existing ones.
Existing Customer Advantage
If served well, existing customers offer a huge potential for growth in sales and building brand goodwill.
They become loyal will be more inclined to buy from you again.
Easy Repeat Business
They begin following your advise with confidence and may not fuss much about your prices.
They talk about your brand as trustworthy to friends, family and co-workers and advertise you for free.
Their recommendations of your work via word of mouth and social media reviews will go far than any other medium of advertising.
A business and customer tend to forget each other after a while. This may not affect a customer much, but a business may lose the customer. The customer has nothing to lose.
Existing customers are a valuable asset with a potential to provide long term repeat business and sales.
Brand Maximum Expertise
We create an ecosystem that your customer will begin to adapt in. This ecosystem entices a consumer to instinctively and repeatedly choose your brand.